Career

Current Job Openings for the following positions:

Secretary

The secretary to the Assistant Director of The Yoga Institute is responsible to assist with the daily business and personal tasks.

 

Duties:-

 

  • Daily management, correspondence, telephonic and mail communications, taking notes (dictation and minutes)
  • Scheduling meetings, organizing appointments and greeting visitors
  • Dealing with incoming emails (official as well as personal), faxes and posts
  • Setting Reminders on daily basis for all events/ meetings etc.
  • Managing event management relationships
  • Filing all committee correspondences received and copies of replies sent, MOM
  • Producing documents, briefing papers, reports and presentations.
  • Liasing with the chair to plan meetings. Lining up conference rooms and other facilities for the meeting
  • Ensuring meetings are well organized and minutes to be prepared. Circulating the approved MOM
  • Keeping up-to-date contact details of everyone relevant to the director.
  • Keeping a check on the agreed actions carried out and reporting to the director for forward path.
  • Ensuring the Assistant Director is well prepared for meetings.
  • Providing assistance of large meeting setups. Checking if the quorum is present for the meeting.
  • Keeping a record of the organisation’s activities. Keeping a diary of future activities and ensuring it is in line with the organization objectives.
  • Handling requests and queries appropriately.
  • Act as a single point of contact between to the Assistant Director and clients as well as staff.
  • Liasing for Travel arrangements.
  • Maintaining Director’s Personal Documents ( as per the instructions)

Skill Requirements:-

 

  • Graduate from any stream
  • Basic experience admin and office management.
  • Ability to multitask and complete tasks in a timely manner; deadline driven environment.
  • Ability to multitask and complete tasks in a timely manner; deadline driven environment.
  • Intermediate Office Experience (Word, Excel, PowerPoint).
  • Strong Interpersonal Communication Skills
  • Strong organisational skills;
  • Presentation skills and attention to detail;
  • The ability to plan your own work, work on your own initiative and meet deadlines;
  • The ability to manage pressure and conflicting demands and prioritise tasks and workload;
  • Oral and written communication skills;
  • Tact, discretion and respect for confidentiality;
  • A pleasant, confident telephone manner;
  • Teamwork;
  • Reliability and honesty;
  • Project management skills.

Email your resume to pranee@theyogainstitute.org

Telecaller Representative

We are looking for an enthusiastic and passionate Telecaller Representative to contribute to engaging with customers and also addressing their queries. The objective is to help the customers know about the Yoga Institute and its programs and hence subscribe and participate in such programs.

 

Responsibilities Include:

  • Engaging with potential or existing customers to tell them about the legacy of The Yoga Institute, its offerings, and various initiatives
  • Answering queries about various programs, locations and activities of the Yoga Institute
  • Engaging with callers and customers to understand their requirements and recommend various programs
  • To do follow up with customers to ensure their registration for the programs
  • Engaging and maintaining good customer relationships6) Direct prospects and queries to the required team when needed
  • Enter and update customer information in the database
  • Handle grievances if any
  • Go the “extra mile” to engage with the customer to facilitate future current and future participation in programs]Keep records of calls and sales and note useful information

Required skills:

  • Excellent knowledge of English
  • Excellent communication and interpersonal skills to engage with people
  • Ability to learn quickly and establish a very good understanding of the programs and services to comfortably present programs and services over the phone as well as dealing with queries.
  • Good knowledge of relevant computer programs and telephone systems
  • Agility in responding to customer queries
  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone

Email your resume to pranee@theyogainstitute.org