Telecaller Position

telecaller tyi

Mon-Sat
10-7 pm
On-site job
Salary: 25-30k/month

 

Send your resumes to hr@theyogainstitute.org

 

Job overview

 

We are looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets. The telesales executive’s responsibilities include cross-selling or up-selling our courses where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received.

 

To be successful as a telesales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing telesales executive should be able to deliver the desired results as well as demonstrate exceptional communication, negotiation, and customer service skills.

 

Telesales Executive Responsibilities:

 

  • Converting leads to possible clients.
  • Calling potential customers to persuade them to enroll in our courses/products.
  • Accurately record details of customers’ purchase orders.
  • Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences.
  • Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

 

Telesales Executive Requirements:

 

  • 3-4 years of telecalling experience.
  • Bachelor’s or associate’s degree in marketing, communications, business administration, or related field is preferred.
  • Certified Sales Professional (CSP) accreditation is advantageous.
  • Proven experience working as a telesales executive.
  • Proficiency in all Microsoft Office applications.
  • The ability to follow scripts.
  • Strong negotiation and consultative sales skills.
  • Excellent organizational and problem-solving skills.
  • Effective communication skills.
  • Exceptional customer service skills.
  • Soft-spoken, humble, and positive in approach.

Send your resumes to hr@theyogainstitute.org